The effect of training and service provision on the self-assessed competence of community pharmacists

Laaksonen , R., Mills, E.R., Duggan, C., Davies, J.G., Bates, I. and Mackie, C.A. (2007) The effect of training and service provision on the self-assessed competence of community pharmacists. International Journal of Pharmacy Practice, 15 (2). pp. 141-147. 10.1211/ijpp.15.2.0010.

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DOI: 10.1211/ijpp.15.2.0010


Objective The purpose of this study was to explore self-assessed competence of community pharmacists who had completed additional clinical pharmacy training at certificate level and were accredited to provide a clinical medication review service to primary care patients (the ‘trained’ group). The self-assessed competence of these pharmacists was compared with others who had not undertaken the training (the ‘untrained’ group). Method A postal questionnaire was sent to 179 community pharmacists in both groups across four primary care trusts in the east of London. The questionnaire comprised two parts: characteristics of the respondents; and 81 behavioural statements divided into four competency clusters. Key findings The response rate was 50% (n = 90). While pharmacists who possessed a postgraduate qualification were more likely to assess themselves to be more competent in the ‘Delivery of patient care’ competency cluster, there was no difference in self-assessed competence between ‘trained’ and ‘untrained’ groups. Conclusion Training and experience in providing clinical medication reviews did not seem to influence the self-assessed competence of community pharmacists: indeed, the ‘trained’ pharmacists seemed to have become more aware of their competence gaps. As the roles of community pharmacists expand, pharmacists need greater targeted support to face new challenges and to deliver the new services in chronic medicines management.

Item Type:Article
Additional Information:Full text available in print at the School of Pharmacy Library.
Departments, units and centres:Department of Practice and Policy > Department of Practice and Policy
ID Code:822
Journal or Publication Title:International Journal of Pharmacy Practice
Deposited By:Library Staff
Deposited On:22 Oct 2007 13:35
Last Modified:20 Oct 2011 10:36

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